Empower Your Network with Expert Support and Proactive Management
Your trusted partner for comprehensive IT solutions tailored to your business needs.
Managed Services
TRAJECTORY
A service with 24x7x365 monitoring and alerting from our monitoring tool, Navigator, and reactive support from the Garage Labs NOC. This service is ideal for customers who want to maintain primary control of their network while benefiting from additional insights and support from our experts.
Features
- Service Onboarding
- Service Desk
- 24/7/365 Monitoring
- Device Configuration Backups
- Dynamic Mapping
- Customer Dashboards and Alerts
- NOC Support for Incident Response
- Vendor Management
APEX
A proactive service with 24x7x365 monitoring and troubleshooting by the Garage Labs NOC for incidents reported by our monitoring platform, Navigator, as well as responsibility for completing MACD changes requested by the customer.
Features
- Service Onboarding
- Service Desk
- 24/7/365 Monitoring
- 24/7 Tier 1 and Tier 2 Support
- Device Configuration Backups
- Dynamic Mapping
- Customer Dashboards and Alerts
- NOC Support for Incident Response
- Vendor Management
- Network Audit
- Release Management
- MACD
- Customer Success Manager
- Quarterly Business Reviews
- Navigator Monitoring Platform - Vendor Agnostic
Our Partners
Contact Us
Contact us by submitting this form or sending an email to info@garagelabservices.com
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